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‎12-17-2020 06:58 PM in
Galaxy A- Mark as New
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‎12-17-2020 07:35 PM in
Galaxy Aalso reset camera to default settings and try
might be software glitch
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‎12-17-2020 07:44 PM in
Galaxy A- Mark as New
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‎12-17-2020 07:42 PM in
Galaxy Asend error report to samsung through members app
send this report almost everyday and it will be fixed in next update
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‎12-17-2020 07:43 PM in
Galaxy A- Mark as New
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‎12-18-2020 10:16 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-
1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).
2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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‎12-19-2020 09:48 AM in
Galaxy AThank you!