- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-11-2020 08:41 PM in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-11-2020 09:06 PM in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-11-2020 09:15 PM in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-14-2020 02:23 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
You may need to try clearing the app cache and data within your Settings to resolve this issue:-
Launch your settings>apps>crashing app>storage>touch clear cache &clear data.
After performing above steps If the issue still persist kindly send us the screenshot, videos and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application > click on get help > send feedback > error report, so that we can help you out to solve the issue.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support