Original topic:

incorrectly restared

(Topic created on: 03-02-2021 10:16 PM)
263 Views
Amanfm
Active Level 1
Options
Galaxy A
i dont know why my samsung A50 is incorrectly restaring sometimes....in a whole day its restart 7/8 times...is this my only issue or someone are also facing this problem
12 Comments
messi6787
Active Level 7
Galaxy A
for solution write a error report in samsung member and click 3 dot and mark my comment as a solution
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Ehsank
Expert Level 5
Galaxy A
go to safemode and observe is there same issue in safemode too
if not then problem may due to other downloaded apps
and if same issue in safemode then try to visit service centre

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work

Screenshot_20200815-223913_Samsung Members_59464.jpg

Screenshot_20200815-223930_Samsung Members_59466.jpg

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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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