beast17
Active Level 4
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Galaxy A
My phone [ galaxy a50] has been overheating lately, it all started when I took my phone near fire to click pictures. But now it's overheating alot. Mostly, it overheats in the upper body of phone especially near the camera region. Within 2 mins of usage, the phone's temperature rises to 37°c even if I keep the flight mode on,I don't play any game or use any cpu/gpu intensive app . How to resolve this issue of overheating?
6 Comments
Galaxy_A52
Expert Level 5
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Galaxy A
Heating in 3.1 soon they will fix
Abhishek13892
Expert Level 1
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Galaxy A
Everyone is facing the same issue, I think they will fix it in upcoming update
beast17
Active Level 4
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Galaxy A
Thank you for your reply. May I know for how long this issue has been going on?. Because I have am facing the issue since yesterday only.
Abhishek13892
Expert Level 1
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Galaxy A
Noone knows exact date but definitely soon in upcoming update...
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Ehsank
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Galaxy A
If really get over heated then do visit service centre
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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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