vedantam1
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05-07-2020 01:32 AM in
Galaxy A
Samsung galaxy a30 devices care update problems in phone sir and app crash sir please fix sir and Samsung galaxy a30 also update in one ui21 sir please update one ui 21
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ShahidBD
Active Level 9
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05-07-2020 03:19 AM in
Galaxy A
Tap & Hold on the "Device care" app then go to App info>Storage> then perform "Clear cache" and go to "Manage storage" then perform "Clear data" and try again.
Even if it doesn't work then perform a factory reset on your device. Even not, then wait for the next update hope they'll fix this problem in future.
Even not, take your device for servicing to Samsung authorised service centre.
Even if it doesn't work then perform a factory reset on your device. Even not, then wait for the next update hope they'll fix this problem in future.
Even not, take your device for servicing to Samsung authorised service centre.
vedantam1
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05-07-2020 12:31 PM in
Galaxy A
ok sir
cs_member9
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05-11-2020 01:06 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
- Space availability (Storage & Internal memory): To improve the device performance there should be sufficient space. Request you to keep at least ''minimum 20% internal memory free''.
- Clear cache memory of a particular application: Settings>>Apps>>Select particular app>>Storage>>Clear Cache
For further assistance, register your concern in Samsung Members Application (Samsung Members App >> Feedback >>Error report >> Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support