Original topic:

heating issue of Galaxy a7 2018

(Topic created on: 06-30-2020 10:01 AM)
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Galaxy A
While playing games device gets heated. And suddenly brightness decreases. Cant see anything in display. 
Device ram is 6 GB , only 2.7 gb has been used.
What should I do.?
Please help me Samsung. 
1 Comment
Samsung_Support3
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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