Original topic:

heating issue A30s

(Topic created on: 08-09-2020 01:23 PM)
245 Views
sri2306
Active Level 7
Options
Galaxy A
I am using my A30s device since five months whenever i am speaking to someone more than 2 min,device is heating vigorously I can't keep listening properly too much of heat induced.i don know what should do.if community people knew about any solution regarding this let me know.
I am so grateful to help in this Regards.

I am also tried some way like 

put most of application to sleep.
disable location
delete unnecessary application
Wifi,bluetooth off 
Clear the cache. 
Restart the mobile every alternate day.

No use. Still prob persist.
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5 Comments
veer
Expert Level 5
Galaxy A
sent feedback to samsung via member app and also wait for next upadte samung hope slove this heating issue all mobile now facing m series some model a series wait for update brother
rajkm008
Active Level 10
Galaxy A
Visit Nearby Samsung Authorised Service Centre and they will fix the problem, don't wait any longer bcoz you're saying that phone gets heated while speaking so its important to get solve the problem..
Gouravdhiman
Active Level 1
Galaxy A
Keep it inside the freeze for 2 minutes
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Nikhilknp
Active Level 7
Galaxy A
ha ha ha..
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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