green tint on my a71

[reper25]

When I turn my brightness on my a71 to 5% or 10% my a71 will have a green tint at the bottom right corner on my phone

And it's not only my a71 that has the tint. And I think is a software issue

[Samsung_TJT6gqE]

am having the same issue on my new a71 😕

[Maps_sam07 · Accepted solution]

Hi Reper 

Please reset the device settings, then perform a soft reset. 

Please go to settings>> general management>> reset >> reset network settings.

Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

[reper25]

I did that and the problem is still there

[Maps_sam07]

Please take the device to the service center to have it assessed by a technician.

Please visit the link below to locate a service center near you :

https://www.samsung.com/za/support/service-centre/

[reper25]

the s20 ultra had the same problem and apparently they fixed it with a software update

[Samsung_Tg5KLd6]

i have the same problem, and my phone does not charge properly since i bought it... the worst piece of junk would not reccomend this phone to anyone.

[Maps_sam07]

Please take the device to the service center to have it assessed by a technician.

Please visit the link below to locate a service center near you :

https://www.samsung.com/za/support/service-centre/