03-04-2020 07:01 AM in
03-04-2020 10:02 AM in
03-04-2020 09:06 PM in
03-06-2020 10:29 AM in
Hi there,
Please follow the below mentioned steps to resolve the issue:
>Perform the reset settings of the device (setting>>general management>>reset>>reset setting).
> Once kindly disable the Edge lightning and again disable the same (Settings>>Display>>Edge screen>>Edge lightning>>Enable it)
>Run the device in safe mode and check the issue
> Check the availability of software update
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
03-06-2020 01:10 PM in
