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11-25-2020 04:49 PM in
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11-27-2020 05:31 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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11-28-2020 07:59 PM in
Galaxy AI have problem with camera,when I am in camera,and I open settings,just keep closing settings and bring me back in camera,I can't open settings,or change anything. Someone have the same problem?