Original topic:

galaxy a50 android 10 battery drain

(Topic created on: 06-02-2020 05:02 PM)
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ShekharC
Beginner Level 2
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Galaxy A
After upgrade to android 10 battery drains very fast . SAMSUNG Team can you check and fix this.
3 Comments
Anonymous
Not applicable
Galaxy A
bro once factory reset your device after update....it can help to clear software glitches possibly came from last update it's because may you simply update that big firmware from mobile data or little fluctuating wifi which is not the procedure or recommended to install any big os .....allaways it need to be flashed by Odin or smart switch.....so for now please factory reset once and afterwards just go to Samsung service center and flash that firmware from them at absolutely free of cost within warrenty period of device
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naveen67
Active Level 1
Galaxy A
i have problem regarding update .it says invaid data or something at the last moment from nepal?
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device battery drain issue: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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