Original topic:

galaxy A71 problem

(Topic created on: 06-20-2020 04:11 PM)
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Anonymous
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Galaxy A
Please provide software update for A71 to fix the following problems....
Major problems in galaxy A71.......
1. Galaxy A71 Can't record 1080p 60fps video where as the lower priced Galaxy A70 can record 1080p 60fps video.
2. Can't enable flashlight in 64 megapixel camera mode.
3. Can't play pubg in highest setting as A70 can play pubg in highest setting, even the price of A71 is more than A70.
THIS ARE THE MAIN PROBLEMS OF GALAXY A71. I KNOW YOU CAN SOLVE THESE ALL PROBLEMS THROUGH SOFTWARE UPDATE
4 Comments
Anonymous
Not applicable
Galaxy A
highest settings in pubg?there are no Samsung exynos handset which play pubg in highest settings means highest resolution
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Anonymous
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Galaxy A
Firstly read carefully then reply..... galaxy a71 and a70 has snapdragon processors
Anonymous
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Galaxy A
oh then also it's not possible..because pubg game developer itself not given any high resolution to Samsung exynos
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Samsung_Support3
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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