galaxy A30 camera issue after January security patch

[justpranav]

After the update when i on camera or turn to video mode before taking picture especially indore , the picture or video is not clear and sharp as the way it should be due to a bug.  I hope Samsung will fix this issue .Is any body facing this issue ? please reply.

[shiva990840]

no

[Babai1995]

No

[BhavinRajpara]

no

[Samsunglovers2004]

no

[Mazharul01]

you got January patch Update but i am not🤔🤔😓😥🙄🙄

[justpranav]

check for updates in settings software update

[Samsung_Support4]

Hi there,

Please follow the below mentioned steps in order to resolve the issue:-

1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).

2) Perform the reset camera settings (Open camera app> Camera settings >reset setting).

3) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity) or check by changing the aspect ratio.

4) Turn on/off the Auto flash as per requirement.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members

[selva_surya]

I'm also facing this issue...  but i didn't know what can i do😰

[justpranav]

go to get help at bottom of page next go to feedback next send error reports to samsung