Original topic:

fingerprint sensor not working

(Topic created on: 05-01-2021 10:36 AM)
243 Views
Aditya274
Beginner Level 2
Options
Galaxy A
Dear samsung, 
I would request you to please provide me a solution to fingerprint calibration required error .
It has been 2 days issue is not been solved.
I tried removing data and again registering but the issue continues. 
3 Comments
Anonymous
Not applicable
Galaxy A
Check if its working on interactive checks in members app.
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SuRRealSaGar
Expert Level 2
Galaxy A
Goto dialer and type *#0*# and check ✔whether it's working there or not.
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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