Original topic:

fingerprint not working

(Topic created on: 03-09-2021 04:28 PM)
334 Views
Amanfm
Active Level 1
Options
Galaxy A
Idont know why fingerprint is not working in my device...if any one can help please...its showing "CALIBRATION NEEDED"..Please help anyone

image


9 Comments
Strangeneria
Expert Level 5
Galaxy A
Reset your device settings in general management and restart your phone!
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Amanfm
Active Level 1
Galaxy A
in which mood sir

Screenshot_20210309-160939_Settings.jpg

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Strangeneria
Expert Level 5
Galaxy A
reset all settings!!
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Strangeneria
Expert Level 5
Galaxy A
if does work....then do factory reset, but take backup before factory reset
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Amanfm
Active Level 1
Galaxy A
sorry sir i tried many times but the issue faced
Ehsank
Expert Level 5
Galaxy A
better to visit service centre
but before that once Reboot in a safemode and then try

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Screenshot_20200815-223913_Samsung Members_59464.jpg

Screenshot_20200815-223930_Samsung Members_59466.jpg

0 Likes
Mahmudul2020
Active Level 5
Galaxy A
I have same problem.
ashish2002
Active Level 7
Galaxy A
visit service center
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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