fingerprint issue

[Aayan129]

Annoying fingerprint scanner, not working properly,  I even not able to register....

@a70

[GovindGiriGoswami]

Samsung Galaxy a50 ka b yahi hal h

[aayush321]

After i restart my phone Finger scanner work far more than it was

[ZombieHRN]

don't use screen protectors then! or find a really thin one

[Aayan129]

okay bro I will try

[GovindGiriGoswami]

screen protector use nai karenge to mobile kabi b damage ho sakta hu
isase to face unlok batter h

[AdithyaR]

check the screen shot for A50

[Samsung_Support1]

Hi there,

Please perform the following steps to resolve the issue:
1- If any screen guard/tampered glass/protection film is available then first disable the fingerprint settings and then remove the screen guard.
2- Once screen guard is removed now register the fingerprint again and check the issue.
3- If problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.

4- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/ Ask Questions).

Regards,
Team Samsung Members