Original topic:

fingerprint after andriod 10

(Topic created on: 03-23-2020 06:19 PM)
217 Views
Danish14
Beginner Level 5
Options
Galaxy A

i have updated my samsung galaxy a50 2 days before and after updating im facing the fingerprint sensor problem i couldnt add any of my fingerprints getting a command saying fingerprint sensor calibration is needed its obviously not the hardware problem but its a software problem and i couldnt concact with the samsung customer service due toh the curfew going on in our country 

 

7 Comments
yogi9090
Active Level 1
Galaxy A
remove any screen protector glass if you're using and try again.
Sefat890
Active Level 2
Galaxy A
same problem on galaxy A50s. its not a screen protector problem
Bbiddyut
Active Level 4
Galaxy A
wait for next update
fmk1990
Active Level 1
Galaxy A
when trying to reach the fingerprint settings, the message pops up .
please fix this
RajuGaware
Beginner Level 2
Galaxy A
Dear Samsung,
please stop providing generic information, it's clear that this issue arise only after device updates to android 10.
it's been too long , when your going to release fix for this issue.

Thanks
0 Likes
Sidd6893
Beginner Level 2
Galaxy A
i m facing the same problem on my galaxy A50 device after upgrading to android 10. Samsung must have to solve this as soon as possible.
Sidd6893
Beginner Level 2
Galaxy A
Finally my Fingerprint calibration needed issue is solved. Visit Service station. hardly 10 to 15 minutes of process. now my fingerprint working fine.