Original topic:

fast charging

(Topic created on: 12-03-2019 11:03 AM)
86 Views
lohithsai
Active Level 1
Options
Galaxy A
Anyone facing the problem of phone not charging fast im Galaxy a50
6 Comments
Anonymous
Not applicable
Galaxy A
no
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sreevijay
Active Level 9
Galaxy A
there is no issue for me
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Snjy
Active Level 7
Galaxy A
yes fast Changing very slow
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narcotix
Active Level 7
Galaxy A
the a 50 will charge from 0 to 100 approx 100 mins its takes 1 minute to charge one percentage. to improve charging times keep location off and wifi off. the 15 watt charger will charge it in 100 mins which is not very fast in today's time but we will have to live with it
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lohithsai
Active Level 1
Galaxy A
it is not displaying fast charging while it is charging
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Hi there,

 

Please perform the following steps:

1- Charge the device with the original charger.

2- If the fast charging feature is not activated, launch the Settings app, tap Device care→ tap Battery → tap on 3 dots → settings, and then tap the Fast cable charging switch to activate it.

3- Charge your device in switch off mode.

4- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

 

 

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