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Original topic:

fast charging issue

(Topic created on: 7/25/20 6:10 PM)
UltraVoilet
Active Level 1
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Galaxy A
My samsung A71 is not detecting its original fast charger and is not charging though it detects the normal charger and is charging with it 
I have tried changing the charger but issue is as such... now i have to wait 2.5 hours go get my phone fully charged. Help needed...
8 Comments
Malik0268
Active Level 9
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Galaxy A
unlug the cable then connect to adapter and if it does not detect then change the cable and also check if there is moisture in type c port
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UltraVoilet
Active Level 1
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Galaxy A
u have done both of them changing the cable ... checking the port... it is as such
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irfan12345
Active Level 4
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Galaxy A
have you checked the settings might be the fast charging option is not enabled please check that first before doing anything else.
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irfan12345
Active Level 4
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Galaxy A
to check that go to device care then ho to battery in device care and check whether the fast charging option is enabled or not if not please enable it.
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UltraVoilet
Active Level 1
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Galaxy A
it is enabled
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Uummeerr
Active Level 6
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Galaxy A
Restart phone once. then try again
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UltraVoilet
Active Level 1
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Galaxy A
already done that
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Uummeerr
Active Level 6
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Galaxy A
did you clear the cache partition as well?
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