Original topic:

facing fingerprints issue in Galaxy a50s

(Topic created on: 08-31-2020 10:32 PM)
178 Views
yashrana003
Active Level 1
Options
Galaxy A
I am facing issues in fingerprints scanners in galaxy a50s after new update. My phone fingerprints scanners not working properly in lock screen. Its like fingerprints scanner freezes some time.
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5 Comments
veer
Expert Level 5
Galaxy A
Delete your current fingerprint and agian register brother than try
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Ehsank
Expert Level 5
Galaxy A
register again with all sides of your fingers and add same finger 2-3 times simultaneously for better result
abbishek091
Active Level 6
Galaxy A
Remove and apply good quality of tempured glass so that it scan fingerprint properly.
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SrajTech
Expert Level 5
Galaxy A
Remove all old fingerprints and add new one.
mine is working pretty fast after the update.
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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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