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12-22-2020 02:30 AM in
Galaxy A- Mark as New
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12-22-2020 09:58 AM in
Galaxy ATo check enable developer option->Click running services-> Check for the app which is running background with high ram usage..
I had this problem..Bixby voice wake up consumed more ram..so I disabled it..(I had enabled Bixby on device testing..So it had some bugs)
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12-22-2020 10:00 AM in
Galaxy APlease accept as a solution if it works..
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12-23-2020 12:50 AM in
Galaxy AI'm having the same issues. I try to clear ram using device care but it won't do anything.
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12-24-2020 07:21 PM in
Galaxy A- Mark as New
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12-24-2020 06:25 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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12-24-2020 07:19 PM in
Galaxy A