device getting heated up post one UI 2.5 update

[Pervez709]

Hello guyz,

After the recent one ui 2.5 update in my A70 device device its getting heated up since the ram is runnjng out of memory (6gb).

Is anyone is facing the same issues? For Samsung A70 post one ui 2.5 update

[Arun30]

Check the app which is using more ram..(more than 500 MB of ram)..
To check enable developer option->Click running services-> Check for the app which is running background with high ram usage..
I had this problem..Bixby voice wake up consumed more ram..so I disabled it..(I had enabled Bixby on device testing..So it had some bugs)

[Arun30]

If Bixby is the problem disable Bixby voice wake up..clear its data..

Please accept as a solution if it works..

[lensley98]

I'm having the same issues. I try to clear ram using device care but it won't do anything.

[Pervez709]

yup its not working even after cleaning ram free memory.. i need to restart device 3 to 4 times in a day then only its working normal but this has not been expected after investing 30k in this A70

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Pervez709]

i have already sent that one 2 times and waiting for the reply from samsung