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Active Level 5
After updating my a50s charging time very slow it takes approximately 2.45 hours to complete charged what should I do about this type of problem is it normal???
4 Comments
Active Level 5
Yeah same here. with fast charging enabled normal is 1 hrs 30 minutes.
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Active Level 1
Same problem here, A50s not support fast charging.
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Active Level 4
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Active Level 4

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

1.Close background running apps when not using them.

2.Avoid usage of mobile phone during charging.

 

If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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