charging slowly .samsung A7

[bob60]

Why is my device charging slowly.any one facing the same issue ? Diagnostics seems fine with battery and usb also.

#charginslowly #samsunga7

[Abdul_Rahman]

Enable fast charging option in settings

[bob60]

this device dont have fast charging

[Abdul_Rahman]

ok it Means first your device gets charged fast but now it is not charging fast

[Him9826]

download ampere app and read the value if your charger output is 1.5Amp then it should go to at least 1200 mA
also in setting from phone info tell me the rated value like 5v 1.55Amp
then only we can tell the issue

[sunjay98]

change your datacable
them everything will be fine

[Angygz]

yes chnge your cable

[bob60]

I have already tried using different cables and chargers. all show the same rate of charging.could this be relating to the software update??

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[bob60]

thank you everyone for your kind replies.