Resolved! Solved

Original topic:

charging problem

(Topic created on: 06-25-2020 12:13 AM)
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drifter47
Active Level 3
Options
Galaxy A
Do anyone have issue after the latest update?
My phone is showing fast charging all the time even if I turned off the fast charging mode.

2 Solutions


Accepted Solutions
Solution
MohammedSijah
Expert Level 1
Galaxy A
Wipe your cache partition.

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Solution
Samsung_specialist
Community Manager
Options
Galaxy A

Hey there,

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern.

Thank you

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5 Comments
Solution
MohammedSijah
Expert Level 1
Galaxy A
Wipe your cache partition.
0 Likes
Galaxy A
if you are charging you phone with fast charger than it will be showing
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Solution
Samsung_specialist
Community Manager
Options
Galaxy A

Hey there,

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern.

Thank you

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MohammedSijah
Expert Level 1
Galaxy A
How did that got solved? Can you please explain to us?
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drifter47
Active Level 3
Galaxy A
turn off your phone. press and hold power button and volume up button, it will send you to recovery mode, there select wipe cache partition.