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Galaxy A
fast charging is not working 15W  charger original 

image

see the screenshot it's show cable charging while my fast charging option is ON already 
what do i do????????
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Ehsank
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Galaxy A
did you tried with other cable?
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rsssssss
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Galaxy A
no
only with original cable or charge also
Ehsank
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Galaxy A
mostly i have seen it because of cable fault so once check with other cable with same charger
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Galaxy A
look, it okay with every side

20210303_150021_18033.jpg

Sidhabhi
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Galaxy A
Insert it properly and change sockets amd once try charging your device in switch off mode and check if its showing fast charging or cable charging
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Samsung_Support1
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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