naruto111
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10-03-2019 05:37 PM (Last edited 10-03-2019 05:39 PM ) in
Galaxy A
A few months back (2or3) I bought Samsung galaxy A50. The phone experience was great but suddenly it stopped charging. A notification pops on the top saying USB connected then again saying USB disconnected.
I can bet both my kidneys that there is no physical damage or water damage .
But even so it not bing charging .
I can't take it to the samsang service center right away,because I bought this from another country!
What should I do now ??
2 Comments
Anonymous
Not applicable
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10-03-2019 07:54 PM in
Galaxy A
well first of all check with local Samsung service center weather guarantee is eligible because purchased from another country. it is feasible to take phone to local derive center because you cannot do nothing. only solution is take handset to local Samsung service center
goldcakes
Active Level 1
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10-03-2019 08:00 PM in
Galaxy A
I recommend checking out the charger, make sure the docking part isn't bent at all. Also if you have a spare charger try it with that, if it works and neither are bent look to see if the pins are damaged. This can happen with slightly aggressive pulling out the cable or dropping the phone while plugged in.
If you can't find anything wrong I believe you should still be able to take it to the service centre if you're in one of the listed countries. https://www.samsung.com/sec/support/guarantee/InternationalWarranty/
If you're not in one you can go still just without the warranty.
If you can't find anything wrong I believe you should still be able to take it to the service centre if you're in one of the listed countries. https://www.samsung.com/sec/support/guarantee/InternationalWarranty/
If you're not in one you can go still just without the warranty.