Original topic:

camera issue

(Topic created on: 08-25-2020 09:24 AM)
148 Views
udit777
Active Level 1
Options
Galaxy A
Front camera just change the screen from cool filter to warm filter even everything is proper 
My phone is Samsung a30
0 Likes
6 Comments
veer
Expert Level 5
Galaxy A
wait for next update and also send feedback to samsung
0 Likes
Vicky_A52
Expert Level 5
Galaxy A
wait for the next update brother Samsung will solve the issue
0 Likes
udit777
Active Level 1
Galaxy A
but next update will come when ??
0 Likes
Betelnut
Active Level 1
Galaxy A
check if any setting is changed.

go to setting_display

you can try turning off Blue light filter or changing screen mode
0 Likes
Galaxy A
Change filter settings
0 Likes
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please be assured and perform following methods to resolve the Camera issue:-


1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).


2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes