camera is not so much good

[raiamit4422]

Hello l'm using samsung galaxy A21s. In this device overall best except camera department.

Video and photos is not clear and its ultrawide camera gives me many grains , noise etc, and the stability of Video recording is very very annoying 

THIS PROBLEM CAN FIX BY AN SOFTWARE UPDATE PLEASE DO SOMETHING FOR THE A21s

MODEL OF SAMSUNG 

DO ANYTHING IN CAMERA PLEASE 

THANK YOU 😶

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-

1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).

2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support