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Beginner Level 3
 This is a samsung galaxy A80, issue with the camera. Need an update to fix image processing and i'm really telling the photos are tooo bad. Does not show face properly always a blurred picture specificly with the wide lens. I am really very upset of this . Hope you fix an update aleast .please
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Active Level 5
Comment your post on error report or ask question with error log, screen shot they can help you anyway. After android 10 update all galaxy handset facing more problems not only mid-range and high end budget phones also.
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

2. Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Beginner Level 3
its a new mobile
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Active Level 1

Facing the same issue with my newly bought a51

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