When there is some other app is opened without touching any button the google assistant launchs automatically. When i try to get back it start to hang.
The accidental touch is not proper...while its in pocket it unlocks automatically withing the fingerprint or face recognition.
The battery drains so fast and the fingerprint sensor is not working most of the time. It takes so much time to recognise.
Please perform the following steps to resolve hanging issue: >Clear the RAM memory of device (Setting> Device care >Memory> Clean Now). >Check for software update(Settings Settings > Software Update > Check for update).
To resolve the battery issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689 We can guide you further if the issue persists after performing the specified steps.
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
