battery issues

[raju745]

Dear samsung

Samsung A30 इस मोबाइल की विधुत कोष की छाया चित्र सांझा कर रहा हू जिससे देख कर आप अध्ध्यन किजीये की चार्ज होने मे इतना समय क्यो ले रहा है और 50% के बाद ये जल्दी ही क्षीण होने लगती हैं जो की इस आरेख चित्र में दिखाई दे रहा है ।

धन्यवाद 

जय हिंद 

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.

For more information on "battery drainage" please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with the video or Screen-shots(as same as given above). This will help us to further investigate and resolve your concern.  
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Akashu18]

same problem 50% k baad mobile use na kre tb nhi drain hona start ho jati h