Original topic:

battery draining

(Topic created on: 06-25-2020 06:52 PM)
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Rob21
Active Level 4
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Galaxy A
After may security update I personally feel in my device A50 a issue called 🔋 draining.Dr samsung solve this problem as soon as possible I am suffering a lot.
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6 Comments
GalaxyWorld
Active Level 6
Galaxy A
me bhi
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Anonymous
Not applicable
Galaxy A
I think Last time you simply updated your software by mobile data or wifi...where firmware flash by smart switch or by Odin is one and only proper procedure or recommended for any big os update and security patch.thatswhy Samsung introduced smart switch that people can get highest bug free, software glitches free performance of the device but peoples do same mistake repeatedly and facing problems....download any big os by mobile data or wifi was never the proper procedure or recommended.....bro once visit Samsung service center and just flash your last firmware from service center. it's absolutely free of cost within warrenty period of device otherwise they will charge 236 rs only.......bro always remember...download any os or patch simply by mobile data or little fluctuating wifi proceduce software holes and glitches by damaging software side. then also you will be able to install that software but you will also welcome software holes and glitches which only leads to poor battery backup, ui lag,poor game performance, poor camera,ghost touch, not charging properly, battery draining faster when 15% is there .....like those all types of typical issues..
Rob21
Active Level 4
Galaxy A
thanku...
Galaxy A
Let me provide you some troubleshooting steps so you can diagnose your problem yourself instead of visiting to the service center.                                                                  Step (1):Perform Battery Optimisation. Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory.                                  Step(2):Turn off Bluetooth, Wi-Fi, mobile hotspot, NFC, etc a). Swipe down on the home screen to open the notification panel. b). Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.      Step (3):Kindly check whether the mobile network fluctuates frequently or network signal is low in your area. In both cases, the battery will drain considerably fast. Step(4):Reduce display brightness level. a). Swipe down on the home screen to open the notification panel. b). Turn on the Auto-brightness option if available. Step(5):Adjust screen timeout settings. Go to Settings > Display > Screen timeout > minimum screen timeout.      Step(6):Update apps. Kindly check which application is or interface is using more battery from device care. And try to update the app or avoid using that app.               Step (7):Close background running apps. Tap on recent key and close the background running application.                        Step(8):Turn off auto-sync of e-mails, app data, etc. a). Swipe down on the home screen to open the notification panel. b). Turn off the auto-sync option. Step(9):Check device in safe mode: Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key. Exit safe mode: Restart the device.        Step(10): Try your device in safe mode.           As you were facing battery drainage issue in your device, I have provided you some basic trouble shooting steps and your concern has been resolved.                          "If the problem is solved click the three dots & click solution".
Rob21
Active Level 4
Galaxy A
well I will do thanks
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support