stingman
Active Level 2
Battery is not performing as expected. I charge the device thrice a day without even using games like pubg and asphalt.

What to do?
9 Comments
BunnyGirl
Expert Level 4
Try this.

Fully discharge Battery to 0% and Charge 2 hr (till 100%) without Powering Up ur phone. it should be Switched off.

Try once a 3 months.

Hope this helps you.
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no it doesn't. I have already done it to calibrate the battery but failed. anything else?
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Nikkarock
Active Level 1
yes I'm also facing these issue without playing pubg I have to charge 2 times in a day
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BunnyGirl
Expert Level 4
Then visit Customer service
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Anonymous
Not applicable
its bcs of some app or sitting...reboot to safe mod..and other solution is trun on powe saving mode
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admin_
Expert Level 5
We apologize for the battery issue facing in the device.Performance of battery depends on various factors; any third party application, software glitches may cause trouble. Kindly follow below mentioned steps to overcome the issue.
1) We recommend you to charge you handset with original wall charger that came with your handset sales pack.
2) Kindly clean the charging point of your charger and battery with a dry and soft cotton cloth to remove unwanted accumulation of dust/waste material.
3) You can also check the charging process while device is in switched off mode.
4) We also suggest you to charge your handset with alternate Samsung Approved charger to exclude the possibility that current charger is not the root cause of failure.
5) Check whether Bluetooth, WI-FI, GPS, Bluetooth, NFC / S Beam, Tethering and Portable Hotspot is turned off when not in use.
6) Check whether the brightness of the device is set to minimum.
7) Smart Features in Flagship phones like Motion UI, Smart Stay, Air Gestures, and Screen Mirroring / Smart view etc. will drain battery considerably.
😎 Check Power Saving Mode (If available)
9) Auto Sync of E-mails, App data etc. will drain battery.
10) Multiple Applications running in back ground will drain battery power.
11) Network Fluctuation also drains battery.
12) Minimizing the back-light time would save battery.
13) Follow the standard charging procedure (i.e. charge a fully discharge battery in Switch-off mode up to 150 minutes.)
14) Periodic Software Update through KIES, FOTA or Smart Tool is intended to improve the battery life as well.
• (Setting>>About Device>>Software Update>>Update) update using 4G/3G/ WI-FI connectivity.
15) Check by Go to setting>Application Manager>Running>Stop downloaded application when not in use.
16) After doing the above procedure, kindly restart your device and check the performance.
17) Check the issue in the safe mode.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/
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Nawazm
Active Level 1
yes,u r right it has bettry drain problem
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naveentech
Active Level 4
I'm also have same issue plz fix it in next update.
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stingman
Active Level 2
use black wallpapers and everywhere else like YouTube, keyboard, as it will increase battery optimisation.
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