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Active Level 1

after update june 20 my samsung a50 mobile become worse. its battery drain 35% at night when i do not use it.I went samsung service center and re install new upgrade software but the problem is stiil. What i do? it is useless for me.Please solve it immedaitely or roll back new upgrade back pie9.i was happy with pie 9.

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Active Level 7
factory reset your phone
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Active Level 9
Your battery is dying.
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Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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