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05-28-2020 06:43 AM in
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05-28-2020 06:56 AM in
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05-28-2020 07:14 AM (Last edited 05-28-2020 07:15 AM ) in
Galaxy Atip 2. open your notification panel and long press the power mode icon. it will take you to power mode menu there you make sure that you enable Adaptive power saving
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05-30-2020 12:49 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:
1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.
For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support