Original topic:

bad connection

(Topic created on: 12-12-2019 08:24 PM)
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ABDERAZAK
Active Level 1
Options
Galaxy A
Why new A series (A10-A20....) have bad connection
if i have 2 bar wifi --> no conection
I need always 4 bar's
Why samsung 😭
4 Comments
Shahinmarzia
Expert Level 5
Galaxy A
reset your device
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ABDERAZAK
Active Level 1
Galaxy A
my device is new and all my friends like me have A50 and A30 and i have A20
all we have the problem
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Shahinmarzia
Expert Level 5
Galaxy A
bad luck
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Galaxy A

Hi there,

 

Please perform the following steps:
>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->wi fi ).
> Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.

>Reset network settings (Scroll down notification panel >Settings >General Management >Reset >Reset network settings).
>Once try to connect with any other router.
For further assistance, register your concern in the Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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