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‎12-12-2019 08:24 PM in
Galaxy A- Mark as New
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‎12-12-2019 09:06 PM in
Galaxy A- Mark as New
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‎12-12-2019 09:46 PM in
Galaxy Aall we have the problem
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‎12-13-2019 08:57 AM in
Galaxy A- Mark as New
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‎12-18-2019 04:04 PM in
Galaxy AHi there,
Please perform the following steps:
>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->wi fi ).
> Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
>Reset network settings (Scroll down notification panel >Settings >General Management >Reset >Reset network settings).
>Once try to connect with any other router.
For further assistance, register your concern in the Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members