automatically restarted

[santhosh9]

I don't know why my samsung a51 had restarted automatically without any action,  can I know the reason behind it 🤔 

[santhosh9]

it was not happening often, just once right , what did u do

[santhosh9]

did u find any solution for that? does it happens all the time for you or only once?

[xenios]

for the time being it didn't happened again only that time it happened

[santhosh9]

yeah same for me too

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "auto restart" issue please follow below given step:-
>>Go to Settings > General management > Reset > Turn off auto start.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question)along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support