Original topic:

automatically a50 got switched off and is not getting started

(Topic created on: 03-28-2020 08:41 PM)
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meocrazee_official
Active Level 4
Options
Galaxy A
While charging it is showing a charging icon and not getting into recovery mode or safe mode or reboot hard keys are not working every time I press hard keys for 15 seconds charging circle blinks and came back ...no reboot logo help my brother is in need help me in fixing please 
6 Comments
Galaxy A
I am unable to contact to samsung care through this app as last time I connected
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Anonymous
Not applicable
Galaxy A
Show it to service centre after lockdown
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YaMuk
Active Level 6
Galaxy A
sub pba change hogaa short ho jata h Jack is lia ye dikkt ati h
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Devaraj
Active Level 7
Galaxy A
restart the phone with charging mode by pressing power key+volume down key for 7 seconds and check
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satyano1
Active Level 4
Galaxy A
may be ur device battery was totally dead don't do any physical repairs
contact service center after lock down
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Samsung_Support4
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.

Hope your issue is resolved. In case the issue still persists please visit your nearest service center for physical inspaction of your device.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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