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Original topic:

automatic Restarting issue

(Topic created on: 03-09-2021 12:31 AM)
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Dkris
Active Level 1
Options
Galaxy A
Hi Guys, I am using Samsung a50, I updated latest patch today ,after that my mobile getting restarting automatically . Today it self my mobile restarted 20 times, if anyone faced this issues please help me 

1 Solution


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AMPK
Expert Level 3
Galaxy A
Then accept it as solution by pressing 3 dots.

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12 Comments
SimplySiva
Active Level 5
Galaxy A
im not facing any issue. just updated an hour ago
Dkris
Active Level 1
Galaxy A
okay 👌
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Ehsank
Expert Level 5
Galaxy A
try these steps and lets see

A. Clear Wipe Cache Partition.
Steps to perform.
1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)
OR
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect other mobile.

2) Press and hold the Volume Up key and the power button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.



B. go to safemode and observe is there same issue in safemode too
if not then problem may due to other downloaded apps
and if same issue in safemode then try to visit service centre

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work

Screenshot_20200815-223913_Samsung Members_59464.jpg

Screenshot_20200815-223930_Samsung Members_59466.jpg

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Dkris
Active Level 1
Galaxy A
Thanks for the help 😊
Ehsank
Expert Level 5
Galaxy A
😊🤝
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Anonymous
Not applicable
Galaxy A
Do factory reset you device.
Backup your data before reset.
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Dkris
Active Level 1
Galaxy A
Thanks for your suggestions 😊
AMPK
Expert Level 3
Galaxy A
update all apps to avoid override of some app making your mobile to restart. Also use device care regularly.
Dkris
Active Level 1
Galaxy A
Thanks AMPK your solution worked for now my mobile is stable 🤗
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