audio downgraded with one ui 2

[soumyabrata]

After updating my galaxy a50 to android 10 I noticed the audio output is downgraded. Previously upto the last update the audio had reverb thump which enhanced audio a lot. And I opted out from upgrading because of the audio quality. But after thr update audio became worse.

I think I should downgrade to android 9 now. 

[KDdesai]

i have 1000% audio upgrade in my A50
and now we can say that this phone has Dolby atoms
before it like nothing but now it is too good

[soumyabrata]

Previously while switching to Samsung sound enhancement mode a automatic reverb mode/concert hall effect was applied. Do you still get this?

[manasmanas111]

I did not receive any update

[soumyabrata]

Samsung stopped the upgrade, because of some bug, phone getting bootloop

[hbpostve]

i also ....its really dolby atmos now

[soumyabrata]

Right. And I don't like the audio now

[manasmanas111]

when they will resume any idea about it ?

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned troubleshooting steps and be assured that it should resolve your issue:
1) Disconnect anything plugged into the headphone jack like, selfie stick, headphone, Bluetooth, etc.
2) Check device volume settings:
Apps screen > Settings > Sound and vibration > Volume > Drag the volume adjustment bar left or right to increase or decrease the device volume.

If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file.

Thank you for writing to Samsung.

Warm regards,
Samsung Customer Support

[soumyabrata]

Done on the wee hour of update. And tested the same with 5 other people. I am sure reverb effect and HD sound effects are completely removed by this update. Also checked software code and confirmed that sound enhancements are removed.