Active Level 4
Phone is not running good restarts black screen freezes camera quality is not great as pernicious fingerprint is not getting registered firmware issues decreased battry backup phone heating issues ....very bad experience  ...pura phone ka craze khatm or diya yar ...agree then like
7 Comments
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Expert Level 5
factory reset once if you download software through mobile data
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Active Level 4
front camera decreased and limited to only 16mp dont know why samsung is downgrading a50
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Expert Level 5
😥
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Beginner Level 3
Agreed.. Wierd behavior of my Note 10 as well..
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Active Level 4
we all have faith in samsung ....and samsung will not let us down .🙃
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Beginner Level 3
hope so
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Active Level 3

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We understand you concern about "phone hanging". Kindly perform the below mentioned few of the quick steps:

1) Check space availability: keep at least 20% internal memory free.
-Settings > Device Care > Storage.

2) Check internal memory space: To improve the performance RAM of the device should be free. So, clear the RAM memory once in a day.
-Settings > Device care > Memory.

 

Kindly visit the given link for the complete steps and be assured it should resolve your issue:
https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

For all the issues kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes):-
Samsung Members App > Feedback > Error Report > Attach log file.

 

Thank you for writing to samsung

 

Warm regards,
Samsung Customer Support

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