all a30s keypad issue

[Sohilidrisbhai]

I bought A30s , n i noticed that there is an issue withe phone

Infact all a30s has this keypad issue 

From customer service i got an answer this is default in the phone and i told them this a fault in the phone.

They tried all possible way to get rid of it but couldnt.

I have raised a complaint 3 days back. And solution is nowhere and even they r not replacing the phone with some thing or refund

Thank you for contacting Samsung Customer Services. Your customer reference number is 3101707049

[FAlShari]

take it back to the store

[Samsung_specialist]

Hey friend,

we are sorry for the issue you are facing, but please can you share with us logs and video of the problem thru the error report section of Samsung Members.

Thank you