Original topic:

after A50 android 10 update

(Topic created on: 05-25-2020 10:06 PM)
351 Views
hardy8
Active Level 4
Options
Galaxy A
I am facing very slow charging issue after updating today my a50 any one facing same...???
10 Comments
a50useronly99
Active Level 2
Galaxy A
l am alredy android 10 updated and also face slow charging after update 1 month
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a50useronly99
Active Level 2
Galaxy A
how many hours full charge
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NJ07
Active Level 3
Galaxy A
same issue faced
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advizer
Active Level 4
Galaxy A
are yaar charging ho hi nahi rha 1 ghante me 6% charge hua yaar
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xinxin
Active Level 6
Galaxy A
it's been there from out of the box. A50 has this bug in its previous android system too. it comes from sytem reset or upgrade. reason unknown but it doesn't go
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RedIndianRobin
Active Level 10
Galaxy A
No I don't have this issue.
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Tasmz
Active Level 5
Galaxy A
charging same as before no issue
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Rishi4D
Active Level 7
Galaxy A
Try to clear the cache from the recovery. I have never seen any such thing happen on my A50.
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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

 

2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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