a9 pro battery drain

[m1a2y3a4]

software problem hai naya update kab aayega 

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the well-being and safety of our employees which led to the delay in response.

Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.

1. Perform Battery Optimization: Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
2. Adjust screen timeout settings: Settings> Display> Screen timeout> Select minimum screen timeout.

Battery related Concern: For more information, you can also follow given link:

https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support