a8plus

[mbrahmam]

A8PLUS phone app keep a stoping how to solve 

[afzarulsamsung]

screen shot plz

[mbrahmam]

this

[Kes7792]

try to clear cache if it does not work then app data or try to restart your phone.

[Samsung_Support1]

Hi there,

Please perform the following steps to resolve the issue:

1- Settings > apps > tap on 3 dots (Upper right corner) > reset app preferences > reset.

2- Settings > apps > phone app > storage > clear cache > go back > force stop.

3- Clear the RAM memory of device (Settings > Device care > Memory > Clean Now).

4- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).

Regards,

Team Samsung Members