a71 microphone issue

[amamay]

My micro doesn't work on video call and loud speaker even the mic is not covered with paper please guide me

[imranYaqoob]

listen bro on Samsung members go interactive online check up

[imranYaqoob]

brother go to get help and phone care then interactive checkup follow the given screen shots it will be okey

[amamay]

brother it's showing normal

[amamay]

still facing the issue

[Malik0268]

uncover the upper mic which will be covered with any paper or protective sheet

[amamay]

resolved