Original topic:

a50s issue please help

(Topic created on: 01-09-2021 09:48 AM)
239 Views
Hitman9238
Active Level 5
Options
Galaxy A
Hi guys my a50s is not fast charging and usb connector connected/disconnected keeps appearing in notification panel even tho i  haven't connected any USB my screen is also not turning off when I press power button it only turns off while charging if anyone knows how to solve this please help
7 Comments
Ehsank
Expert Level 5
Galaxy A
for usb connections issue:

Go to settings >apps>click on 3 dot at right top corner>click on show system app >searchin search bar (just type USB SETTING">click on it>storage >clear cache and data
Restart your phone and then observe
Ehsank
Expert Level 5
Galaxy A
regarding fast charging first check with other cable
Deepaky24
Active Level 5
Galaxy A
use original charging cable
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Please be assured and we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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mangalnikhil21
Beginner Level 3
Galaxy A
i have same issue
did you find any solution
keep me informed please
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Hitman9238
Active Level 5
Galaxy A
I did nothing bro the phone became alright by itself in few days my phone is normal right now so have patience
AxiomOxy
Active Level 1
Galaxy A

Exact same problem bro.... Extremely high battery consumption and over heating of device....

Any help from Samsung technical support or anyone ??

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