Original topic:

a50

(Topic created on: 02-17-2020 03:38 PM)
63 Views
Bubai00700
Active Level 6
Options
Galaxy A
Now it is third class phone I have ever seen. Fingerprint problem.  Battery draining,  lagging . And most important thing developer doing nothing on this 
8 Comments
mayank620
Active Level 4
Galaxy A
अगर आपको यह सब दिक्कत हो रही है तो आप service center जाते क्यो नही है?
Bubai00700
Active Level 6
Galaxy A
please speak in English
Anonymous
Not applicable
Galaxy A
bihari babu unke pass inka solution nhi h ...update k sath fix hoga ye
0 Likes
Bubai00700
Active Level 6
Galaxy A
and it's not only my problem who use a50 everyone facing same issues
0 Likes
eswerprabhu
Active Level 4
Galaxy A
bro everyone is facing the same issue
0 Likes
Bubai00700
Active Level 6
Galaxy A
Bihari admi ka dimag kam chalta hain
0 Likes
Samsung_Support4
Moderator
Moderator
Options
Galaxy A

Hi there,

 

Kindly follow the below mentioned steps to resolve the fingerprint issue-

> If any screens guard/tampered glass/protection film is available then first disables the fingerprint settings and then removes the screen guard.

> Once screen guard is removed now register the fingerprint again and check the issue

> Make sure to use the central fingerprint parts evenly when you register or scan fingerprint, so that all portions of fingerprint, including the center and corners have been fully scanned.

> If problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.

> If issue still persists, create data backup and reset the device.

>If you still have similar problems please visit to the authorized Samsung service center with device and have it inspected for further resolution.

For address details of Samsung Service centers follow the link mentioned below-

http://www.samsung.com/in/support/servicelocation/

To resolve the battery issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

For further assistance regarding another issues, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

0 Likes
Bubai00700
Active Level 6
Galaxy A
jhand ka solutions mat bata ... accha koi hug free update de rendy ke olad
0 Likes