a50 suddenly goes black and samsung logo shows up

[siddharthdullu]

while using the phone or on call phone suddenly stops and samsung logo appears and get stuck on that (samsung logo just like when u restart or switch on the phone) is it happening with others too?

[boss9832]

yes in s7edge also.
please from now on dont buy samsung.it is just worse.

[a50s_iPhone13user]

it was happened in my a50s when I got android 10 in Feb and it solved by clearing cache partition

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We are very sorry for the inconvenience caused to you and would request you kindly visit the nearest Samsung service center as your device needs physical inspection, to check for it kindly click on the link :  https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support