Original topic:

a50 hangs

(Topic created on: 12-30-2020 09:59 AM)
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bittu4444
Active Level 3
Options
Galaxy A
my Samsung galaxy A50 has become very slow since past three months, and after the last software update it even started hanging, and it hangs a lot, it literally takes 15 seconds just to open WhatsApp. Please do something.
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4 Comments
Arun30
Active Level 4
Galaxy A
Check ur Ram usage once...Many of the users had Bixby voice wake up running in background which consumed more RAM(more than 500 MB) Disable it..and clear its data..
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Ehsank
Expert Level 5
Galaxy A
try these steps

A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Go to >Settings>General Management>Reset >Reset settings

C. Go to Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

D. go to settings >>advance features >>enable reduce animation .

E. go to developer option and disable or decrease animation scale to. 5x
definitely it will work for you, and you will get noticeable difference.

If you not yet enable developer option then follow these steps

Steps to enable developer option
settings >about phone>software information >then u find build number >tap 7 times>then back to settings
and at end of settings one new option called developer option
click on it and find that option

Screenshot_20200729-000600_Settings_58260.jpg

bittu4444
Active Level 3
Galaxy A
I have already done all the above steps
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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